Information about your previous log in detail is stored in the cache of your browser. That's why the best variant is to clean the cache and reinstall the extension to get again the login window.
Please, follow the next steps:
- Reload your Google Chrome browser.
- Remove the extension.
- Сlean cache and cookie. It takes some minutes but helps you to sign out.
- Download it again using the link https://chrome.google.com/webstore/detail/amzscout-pro/njopapoodmifmcogpingplfphojnfeea?authuser=1.
- Then go the Amazon (any page) and press the icon Pro on your toolbar and sign in using your google/chrome account
In case you still face any problems, please, contact us via email email@example.com or firstname.lastname@example.org and attach the screenshot of the issue. Will be glad to help you!